Your privacy is of the utmost importance to us. Any information which we gather about you is kept secure following the strictest guidelines.
We only collection information about you which will further enhance our relationship and allow us to provide you with a better user experience. The information collected relates to identifying and managing your orders, providing you with newsletters and updates. It is also for providing you with a more personalised user experience.
At no-time will we ever swap, sell or share any of your personal information.
The types of personal information we store includes:
- Your name, delivery and/or billing address, any other saved delivery addresses and contact details
- Your email address
- Reviews or comments you provide on our website
We also collect and store any email correspondence between us which you have sent, this enables us to accurately track, monitor and manage any issues that may arise.
Periodically we may conduct surveys or questionnaires which will be used to enhance your user experience, through improvements to our products, services and our website. These surveys may be conducted by email or telephone. You are not obligated to answer these surveys or questionnaires.
Cookies enable us to analyse web traffic and track visitor activity across our website. This is statistical data like pages visited, length of time spent on a page or the number of pages visited. Cookies enable us to tailor our site’s operation to your needs, likes and dislikes by remembering information such as your preferences. This is important for using features like ‘My Wishlist’.
Overall, cookies help us provide you with a better website and experience. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can accept or decline cookies, most web browsers automatically accept cookies but you may modify your browser settings to decline cookies if you prefer. Doing this will, however, prevent you from taking full advantage of shopping at www.tendanceetc.com.au.
Links to other websites
Controlling your personal information
You may choose to restrict the collection and use of your personal information in the following ways:
When filling contact or address forms on our site, look for the checkbox that indicates if you want your information saved. If you do not want your information saved, simply do not click on the checkbox. This will leave it unchecked.
Should you wish to no-longer receive newsletters from us, you may unsubscribe at anytime by clicking on the unsubscribe link at the bottom of each email from us.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please email us at firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at email@example.com. We will promptly correct any information found to be incorrect.
We take every precaution to keep your information secure. Only our employees or any sub-contractor who require your information to complete a specific task will be granted access to your personal information. As you know, the internet is not a 100% secure medium for communication, we, therefore, cannot guarantee that any information or correspondence sent to us or from us will be completely secure.