Shipping Policy

Shipping within Australia

We currently offer three types of shipping Australia wide:

  1. Regular Shipping for $9.99 (expect between 3-7 days delivery)
  2. Express Shipping for $15.99 (expect between 1-2 days delivery)
  3. Free Shipping is available for specially marked products and for all orders valued over $150.

 

We are serious about fast delivery, most orders are dispatched within 48 hours from the time of purchase. If we ever experience a delay, you will be informed immediately.

Ship With

Australia Post is our first method of shipping however depending on your location, we may use one of three other couriers, including: Couriers Please, Fastway Couriers or TNT.

Shipping Times

Regular Shipping and Free Shipping times are between 3-7 working days.

Express Shipping times are between 1-2 working days.

Products Damage During Delivery

We take every precaution to make sure you get your purchased products in same condition as when they left our doors. Breakages and damage while rare can occur during delivery, if it happens we will take full responsibility and make sure you receive a replacement promptly. We will cover the cost of shipping each way. Email our customer support team: support@tendanceetc.com

International Shipping

If you are not an Australian resident but you find a product you like it could be possible to ship to you however we will need to obtain a shipping quote, please contact us before placing an order at:

sales@tendanceetc.com

In the email, please provide details as to the product(s), quantities and your shipping address. We will provide you with a quote within 1-2 business days.

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